Scrum Master Scrum.org (PSM1)

0 %

Course content

Servant Leader

As a servant leader, you’re a “servant first” – you focus on the needs of others, especially team members before you consider your own. You acknowledge other people’s perspectives, give them the support they need to meet their work and personal goals, involve them in decisions where appropriate and build a sense of community within your team. This leads to higher engagement, more trust, and stronger relationships with team members and other stakeholders.

What is servant-leadership?
It's a philosophy and a set of practices that enrich the lives of individuals, build better organizations and ultimately create a more just and caring world. It's a transformational approach to life and work that has the potential for creating positive change throughout our society. Servant leadership focuses on collaboration, trust, empathy, and the usage of power ethically.

Servant leadership is about:
1. Serving others, not yourself
2. Not leading by title
3. Leadership that endures
4. Helping people develop and perform as highly as possible
5. Selfless management of team members
6. Promoting genuine team ownership
7. Harnessing the collective power of a team

What is a servant-leader?
"The servant-leader is servant first. It begins with the natural feeling that one wants to serve. Then conscious choice brings one to aspire to lead. The best test is: do those served to grow as persons: do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society; will they benefit, or, at least, not be further deprived?"

The servant-leaders objective is to enhance and increase teamwork and personal involvement. They create a participative environment, empowering 'employees' by sharing power and decision-making.

A servant-leader:
1. Focuses on building a foundation of trust
2. Stimulates empowerment and transparency
3. Encourages collaborative engagements
4. Is an un-blocker and empathic person able to truly listen
5. Shows ethical and caring behavior, putting others needs first
6. Is humble, knowledgeable, positive, social and situationally aware

The Scrum Master as a servant-leader
The Scrum Guide describes the Scrum Master as the servant-leader for the Scrum team. A Scrum Master is not a master of the team, but a master at encouraging, enabling, and energizing people to gel as a team and realize their full potential. A Scrum Master is a servant-leader whose focus is on the needs of the team members and those they serve (the customer), with the goal of achieving results in line with the organization's values, principles, and business objectives.

As a servant-leader, the Scrum Master is responsible for:
1. Setting up Scrum as a servant process, not a commanding process;
2. Guiding the Development team towards self-organization;
3. Leading the team through healthy conflict and debate;
4. Teaching, coaching, and mentoring the organization and team in adopting and using Scrum;
5. Shielding the team from disturbance and external threats;
6. Helping the team make visible, remove and prevent impediments;
7. Encouraging, supporting, and enabling the team to reach their full potential and abilities;
8. Creating transparency by radiating information via e.g. the product and sprint backlog, daily Scrum, reviews, and a visible workspace;
9. Ensuring a collaborative culture exists within the team.

Scrum Master Scrum.org (PSM1)

Completed

Servant Leader

Social Media

Copyright - © 2023 Stratejia Group.
Support@stratejiagroup.com